1. Information We Collect
SSBSUB may collect account details such as name, username, email address, phone number, wallet activity, transaction references, device information, and support messages.
Payment and verification data may be processed by third-party providers required to complete wallet funding, VTU purchases, and bill payments.
2. How Information Is Used
Information may be used to create accounts, secure wallet access, process transactions, provide receipts, resolve disputes, prevent fraud, and improve platform reliability.
Transaction records may be used for reconciliation, support review, audit trails, and legal or regulatory compliance where required.
3. Security
The product should use reasonable technical and organizational measures to protect account and transaction data.
Users must also protect their password, transaction PIN, phone, email, and device access.
4. Third-Party Providers
SSBSUB may rely on banks, payment gateways, mobile networks, cable providers, electricity discos, education PIN providers, analytics services, and hosting providers.
These providers may process limited data needed to deliver services, verify payments, and return transaction status.
5. Data Retention
Account and transaction records may be retained for support, reconciliation, fraud prevention, reporting, and compliance purposes.
Retention timelines should be finalized before launch based on business, legal, and regulatory requirements.
6. Your Choices
Users may request account updates, support review, or data-related assistance through the official support channel.
Some transaction records may need to be retained even after account closure where required for reconciliation or compliance.
7. Contact
For privacy questions, contact privacy@vtupro.example. Replace this placeholder with the official privacy contact before production release.